How damaged curd packet on Blinkit led to Rs 98,000 fraud in Bengaluru

26 Oct 2026, 08:54 AM 2 min read

BENGALURU: A 56-year-old homemaker lost Rs 98,000 to cyber fraud after ordering a packet of curd on Blinkit, finding it damaged and searching online for a customer care number to claim a refund.She was allegedly duped after contacting fraudsters posing as customer care representatives and following a link they sent her on WhatsApp.According to a complaint filed by Soundarya (name changed), a resident of an apartment on Palace Cross Road in Vasanth Nagar, she had ordered the curd on October 17.

When the packet arrived in a damaged condition, she complained to the delivery agent, who advised her to contact customer care.The woman searched online for a customer care number and called one she found on the internet. The person who answered assured her that a refund would be processed and instructed her to follow certain steps.He then sent her a link on WhatsApp and asked her to upload a photograph of the damaged packet.

After she submitted the picture, another person called her, claiming that the refund was being processed and asking her to check her digital payment account.When Soundarya opened the account and entered her password to check the balance, the app suddenly disappeared from the screen. She soon discovered that Rs 98,000 had been debited from her bank account.Realising she had been cheated, she approached the police and sought action.

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